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Fairplace is a small-scale webshop, but we do everything we can to answer your questions quickly and respond to proposals!
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Frequently Asked Questions
Are your toys really sustainable or is it just marketing blah blah?
We don't like blah blah. Our toys are truly sustainable, tested for child laughter resistance and approved by the planet.
For us, toys must first and foremost be good, functional and fun to play with. We call that the factor ' play value '. In addition, they must also be sustainable : that can mean 'strong and sturdy', but also bio, eco, fair trade, or made in correct conditions for people and the environment.
We check with suppliers how and where our products are made. We investigate labels and guarantees. We test safety and harmful materials. And what does not meet the requirements, does not come to us. We mainly have European suppliers (who also produce in Europe). But if a product really fits into our range, it can also come from Canada, America or New Zealand, such as the balance bikes from Wishbone.
Can I pick up my order in the store?
Yes! Order online, check 'pick up', and come pick it up in our store in Kortrijk. Bonus: you get a free smile 😊.
Since 2022, you can also visit us 'live' or pick up an order in the store in Kortrijk. To do this, tick the option ' pick up in store' when ordering.
Our offices and warehouse are located above and behind the store in Kortrijk, at Rijselsestraat 23 , which is in the city center, 100 meters from the Grote Markt. Since the summer of 2022, we have a collection point and showroom there. You can visit on fixed days and by appointment . Spread over 3 floors you will find our dozens of sustainable brands. A colorful collection of toys that is still growing every week. We also show in 20 linear meters of window what we have in stock.
Here you will find all information about the store and the opening days.